21/03/2024
Gentlemen/shipping agents and tenants of storage yards in the Logistics Zone
Greetings,
Asharqia Chamber presents you with its best regards, and informs you that it has received the letter of the Union of Saudi Chambers No. (45104181) and the date (09/11/1445 AH), which refers to the Union receiving the letter from the General Ports Authority No. (1/31/70/22644) and the date (09/07/1445 AH), which includes reference to General Ports Authority Circular No. (14) for the year 2022 AD, and based on what was monitored of cases of non-compliance by shipping agents and tenants of storage yards in the logistics area and support services areas in King Abdulaziz Port in Dammam with the working hours to receive and deliver containers in the storage yards around the clock (24 hours a day). 1 hour throughout the week and during official holidays. Accordingly, the Authority notes the following:
- Emphasizing shipping agents’ compliance and adherence to working hours to receive and deliver containers to the contracted storage yards 24 hours a day, seven days a week and during official holidays.
- Emphasizing the responsibility of shipping agents on behalf of shipping lines by providing storage yards or contracting with storage yards that cover the volume of work to ensure the smooth receipt and delivery of containers without delay, overcrowding, or disruption of the logistical process, and not limiting the contract to just one storage yard.
- Emphasizing the tenants of the storage yards in the logistics area and the support services areas to comply and adhere to the working hours to receive and deliver containers 24 hours a day, seven days a week and during official holidays.
- Emphasizing shipping agents by providing 24-hour communication channels regarding receiving and delivering containers, responding to customers and beneficiaries, issuing approvals to return containers to yards, and matters related to payment and fees resulting from that.
Sincerely
